Gambling is a form of entertainment — not a way to earn a living, solve financial problems, or escape personal difficulties. 1xbey is proud to be one of the Philippines' most trusted online gaming platforms, and with that trust comes a genuine responsibility to protect our players. Whether you're spinning slots, sitting at a live dealer table, or betting on PBA and NBA games, we want your time on 1xbey to be enjoyable, sustainable, and within your personal means.
This page outlines our responsible gaming tools, how to recognize problem gambling behavior, and where to find professional help. We also enforce a strict 21+ age restriction across the entire 1xbey platform — no exceptions, no workarounds.
If you're here because you or someone you care about is struggling with gambling habits, please scroll to the support section below. We're here to help — not just to facilitate games.
Strictly 21+ — No Exceptions
Under Philippine law and in accordance with PAGCOR regulations, online gambling is exclusively for adults aged 21 years and above. 1xbey enforces this rule rigorously at every stage of the account lifecycle.
Every 1xbey account creation requires a verified date of birth. Anyone below 21 is automatically blocked from completing registration.
Before any withdrawal is processed, 1xbey requires submission of a government-issued ID (national ID, passport, or driver's license). Age is confirmed at this stage without exception.
Any account found to belong to a user under 21 will be immediately closed, all winnings forfeited, and any real-money deposits refunded to the verified payer.
For Parents and Guardians: If you share a device with minors, please ensure that your 1xbey account is protected by a strong, unique password. You can also use parental control software to restrict access to gambling websites on shared devices. If you suspect a minor has accessed your account, contact our support team immediately.
Your Control Tools on 1xbey
1xbey gives every player direct access to a set of practical, easy-to-use responsible gaming tools. You don't need to call anyone or wait for approval — most of these can be activated directly from your account settings.
Set a daily, weekly, or monthly cap on how much you can deposit into your 1xbey account. Once the limit is set, it takes effect immediately — increases require a 24-hour cooling-off period to prevent impulsive decisions.
Activate session duration alerts and 1xbey will notify you after a set amount of continuous play time. It's easy to lose track of time, especially during live dealer sessions — this tool brings you back to reality.
Need a short break without fully closing your account? Activate a cooling-off period ranging from 24 hours to 6 weeks. During this time, you cannot log in, deposit, or place any bets on 1xbey.
Self-exclusion is a more permanent step — you can exclude yourself from the 1xbey platform for 6 months, 1 year, or permanently. Once activated, it cannot be reversed during the chosen period, even if you request it.
View a full history of your deposits, withdrawals, gameplay sessions, and net results at any time. Honest data about your habits is the first step toward making smarter decisions.
Set a maximum amount you are willing to lose within a given time frame. Once that threshold is reached, 1xbey will automatically suspend betting activity for the rest of the period — protecting your bankroll from emotional decisions.
Recognizing Problem Gambling
Problem gambling doesn't always look dramatic. For a lot of Filipino players, it starts subtly — a few more sessions per week, slightly larger bets, or that uneasy feeling after a losing streak. Here are some common warning signs to watch out for, both in yourself and people you care about:
- Spending more money or time on gambling than you originally planned — regularly, not just occasionally.
- Chasing losses — betting more to try and win back money you've already lost.
- Gambling with money earmarked for essential expenses like rent, utilities, groceries, or your kids' allowance.
- Borrowing money, selling belongings, or lying about finances to fund gambling sessions.
- Feeling restless, irritable, or anxious when you try to stop or cut back on gambling.
- Gambling as a way to escape stress, depression, loneliness, or personal problems rather than purely for entertainment.
- Hiding your gambling activity from family members, friends, or your partner.
- Neglecting work, school, family obligations, or personal health because of gambling activity.
If any of these sound familiar, it's a sign worth taking seriously. Reaching out early makes a real difference. Speak to our 24/7 support team to activate self-exclusion or connect with professional resources.
Quick Self-Assessment
Honest self-reflection is powerful. Ask yourself these questions when thinking about your gambling habits:
Available Limit Settings
Here's an overview of the player protection limits available directly through your 1xbey account settings:
| Tool | Options Available | Takes Effect | Reversal Wait Time |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately (decreases) | 24 hours (for increases) |
| Loss Limit | Daily / Weekly / Monthly | Immediately | 7 days |
| Session Time Reminder | 30 min / 1 hr / 2 hr / Custom | Next session | No restriction |
| Cooling-Off Period | 24 hrs / 3 days / 1 wk / 6 wks | Immediately | After period ends |
| Self-Exclusion | 6 months / 1 year / Permanent | Immediately | Not reversible during period |
PAGCOR Responsible Gaming Resources
The Philippine Amusement and Gaming Corporation (PAGCOR) is the primary regulatory body overseeing legal gaming in the Philippines. PAGCOR maintains dedicated responsible gaming programs designed to help Filipino players who may be experiencing gambling-related difficulties.
If you or someone close to you needs support beyond what 1xbey can offer directly, PAGCOR's Responsible Gaming initiatives provide access to counseling referrals, self-exclusion registries, and community outreach services. You can reach out to PAGCOR through their official government channels for guidance on problem gambling support available in the Philippines.
1xbey cooperates fully with PAGCOR's responsible gaming frameworks and supports any player who wishes to be placed on a national self-exclusion list. Contact our support team to initiate this process — we'll guide you through every step.
Get Help Now
There's no shame in asking for support — in fact, it takes real strength to reach out. Here are the ways you can get help immediately:
Our support team is available around the clock on 1xbey.cam. Tell the agent you want to activate responsible gaming tools — they can set up deposit limits, cooling-off periods, or self-exclusion on your behalf immediately.
For self-exclusion requests or detailed responsible gaming inquiries, email [email protected] with the subject line "Responsible Gaming Request." We respond within 24 hours.
Prefer messaging? Reach 1xbey support via our Messenger and Viber channels, also available 24/7. Our agents can assist in both English and Filipino.
For deeper support, we recommend consulting a licensed mental health professional or reaching out to PAGCOR's responsible gaming channels for referrals to certified counselors across Metro Manila, Cebu, and Davao.
Ready to Play Responsibly on 1xbey?
Gaming is best when it's fun, controlled, and within your means. Log in to your 1xbey account today and set up your personal limits — it only takes a minute and makes all the difference.
Sign In & Set My Limits